iSO SKC Admin is a Web and Mobile based application which is designed and developed to Automate Tech Park needs consists three major module
Complaint Management: It is an end-to-end Issue tracking system. When Issue(Ticket) has been raised by user (company), HelpDesk assign evaluate the ticket and assign to appropriate department (plumbing, electricity etc.,) and monitor the SLAs and follows proper escalation matrix till the Issue is resolved.